Claire Beswick heads up the case centre at Wits Business School (WBS), having joined the institution as a case writer in September 2001. She has more than 20 years’ experience in research and writing: as a researcher at the South African Institute for Race Relations, a journalist, and now at the WBS Case Centre. In her position at the case centre, Claire has written a wide range of cases herself and overseen the writing of most of the cases that are currently in the collection.